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Business Impact

  • Human-like interaction via Natural Language Processing

  • Personalized student support

  • Note-taking feature fast-tracks learning progress & performance

Customer Key Facts

  • About : Largest international network of degree granting higher education institutions
  • Campuses : 150
  • Students Enrolled : 850,000+
  • Size : 10,000+ employees
  • Location : Baltimore, Maryland
  • Industry : Higher Education

Problem Context

The client’s Subject Matter Experts (SMEs) have limited availability to address the large number of students’ requests to address their issues. The client is interested in embracing a data-first academic culture leveraging AI services to support the delivery of education to their student base. The client wishes to develop AI tutors that can: coach students through their coursework and degree programs, convey knowledge and interact via natural language dialogue in speech and text, increase student engagement on any device.

Challenges

 

  • Replication of teacher-student interaction
  • Knowledge base creation
  • Non-domain specificity
  • Scaling-up for course and students
Challenges

Technologies Used

NetworkX
Azure DevOps
Dialogflow
Google Cloud Platform

Develop A Deep Learning-Based Intelligent Tutor That Assists Students Through Reading Comprehension And Writing Tutorial Activities

Solution

Quantiphi designed a large-scale AI-based tutor that assists students across multiple learning contexts and domains, evaluating coursework and providing real-time feedback, creating a personalized learning experience
even outside the classroom. Quantiphi’s solution included using a tool to assist the Subject Matter Experts (SMEs) in tagging the content of the course and creating a Knowledge Graph to empower the dialogs, questions and the chat flow of the AI tutor.

Result

  • Personal Assistance
  • Intuitive User Interface

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