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Business Impact

  • 80%

    Model Accuracy

  • 72%

    of Actual Dropout Events Correctly Recognized

  • Improved

    Student Engagement

Customer Key Facts

  • About : American Higher Education Provider
  • Size : 5,000+ employees
  • Location : Chicago, Illinois
  • Industry : Education Management

Problem Context

An American higher education provider with campus-based and online programs wanted to determine risk factors undermining student engagement by using machine learning.

Their programs’ dropout rates were high and so they wanted to implement proactive measures to identify students who are not being engaged properly and intervene at an early stage to reduce attrition and improve overall performance.

Challenges

  • Large number of data sources needed to be merged
  • No data dictionary was provided
  • Identification of accurate factors affecting retention
  • Finalization of a model which would provide maximum accuracy
Challenges

Technologies Used

Google Cloud Platform
Compute Engine
BigQuery
Cloud Storage
Cloud Natural Language API
Google Data Studio

Increasing Student Engagement and Reducing Attrition with Machine Learning

With the increased adoption and popularity of virtual classrooms, many universities are struggling to efficiently utilize data to promote engagement with students and minimize the attrition rate.

Solution

Quantiphi developed a multivariate re-scoring model to predict the likelihood of a student dropping out of the course and use it to improve their retention rate. The solution highlights the metric or variable(s) defining the student’s dropout rate, predicts success probability, and uses the output of the model as an input to modulate operational policies to give students more targeted engagement support.

Result

  • Robust & scalable architecture
  • Improved student engagement
  • Fewer number of dropouts

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