Improvement over client’s current leveraged model
The client is the largest provider of supplemental insurance in the United States, providing financial protection to more than 50 million people worldwide. They wanted to identify the customer groups that have a higher chance to churn and better understand the reasons behind this higher risk of churn and levers they can pull to mitigate the risk of defection.
R-Studio
EC2
Apache Zeppelin
RDS
Quantiphi created a model that outperformed client’s existing model in identifying the customer groups that are at a high risk of churning out and also suggested interpretable reasons behind the same.
